The Blue Group

222 Spring Street

Carrollton, Georgia 30117

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Emergency Services

Emergency Troubleshooting And Repair

Engineers available around the clock for dispatch to your location to get your network up and running.

CALL (770) 824-7716

Network Problem Determination & Resolution

The Network Engineering team at The Blue Group is comprised of highly educated engineers with several years experience in problem determination and resolution of network related issues.  A logical approach is taken to determine the root cause, beginning with Layer 1 of the OSI model and working up to Layer 7 until the problem is identified.  The Blue Group will then make problem resolution recommendations based on the root cause analysis taking into consideration resource availability, cost constraints and urgency to rectify the issue.